
Active Listening
ConceptAbout
Active listening is a communication skill that involves fully engaging with a speaker to understand their message, both verbally and nonverbally. It requires attention to the content of the message, as well as the underlying emotions and attitudes conveyed through tone and body language. By practicing active listening, individuals can foster deeper connections and improve communication in personal and professional settings. Active listening involves techniques such as maintaining eye contact, using supportive nonverbal cues, and paraphrasing what the speaker has said to ensure understanding. It helps build trust, resolve conflicts, and promote collaboration by allowing speakers to feel heard and validated. This skill is essential for effective leadership and interpersonal relationships, as it encourages open communication and empathy.