Best insurance companies with online customer service in Spain

Discover top-rated insurance providers in Spain offering seamless digital experiences and robust online support. This includes companies specializing in car insurance, home insurance, health insurance, and other personal and commercial policies, all accessible through user-friendly online platforms. Explore options for managing policies, filing claims, and receiving customer assistance entirely online, ensuring convenience and efficiency for residents, expats, and businesses across Spain.

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  1. 1

    Sanitas

    145 Global Votes
    • Better customer service

      (+4)

    Sanitas excels in digital health services, offering advanced features like videoconsultations in all specialties and a digital psychology service through its 'Blua' platform. It is highly relevant for current customer needs in health insurance.

  2. 2

    Adeslas

    126 Global Votes
    • 24-hour customer service available

      (+4)

    As a major health insurer in Spain, Adeslas is expected to provide online portals for policy management and appointment booking, aligning with industry standards for digital customer service. It is a key player in the Spanish market.

  3. 3

    Mapfre

    125 Global Votes
    • Efficient and caring service

      (+4)

    Mapfre, a leading insurer, provides extensive digital services through its frequently updated app, making it easy for customers to manage policies and claims digitally. Its app offers over 100 online services, including real-time tow truck tracking.

  4. 4

    IATI Seguros

    69 Global Votes
    • App with live doctor chat

      (+4)

    IATI Seguros is a leading travel insurance provider known for its extensive coverage and digital tools. It offers 24-hour assistance via multiple channels and an app with specialized medical consultations.

  5. 5

    Prima Seguros

    62 Global Votes
    • Made me feel supported

      (+4)

    Prima Seguros emphasizes a 100% online and simple contracting process, allowing customers to calculate prices and manage their policies entirely online. It appeals to those who prefer digital self-service.

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  7. 6

    Línea Directa

    23 Global Votes
    • Offers dictionary of insurance terms

      (+4)

    Línea Directa, a pioneer in direct insurance, continues to prioritize digital channels for customer service, offering a wide range of online tools. Its mobile app and online customer area facilitate policy management, roadside assistance, and claims reporting.

  8. 7

    Heymondo

    14 Global Votes
    • Good customer service

      (+4)

    Heymondo specializes in travel insurance with an excellent digital presence, offering a mobile app with 24/7 medical chat and agile incident management. It is highly recommended for its comprehensive digital customer service while abroad.

  9. 8

    Zurich Seguros (Argentina)

    7 Global Votes
    • Offers online customer services

      (+4)

    Zurich Seguros provides a strong online presence for managing various insurance types, with digital tools for claims and a dedicated online brand (Zurich Klinc) for fully digital experiences. It also offers WhatsApp for assistance and claims status.

  10. 9

    Santalucía

    1 Global Votes
    • Financial Strength Rating of A (Excellent)

      (+1)

    Santalucía combines traditional reliability with modern digital channels, including a new WhatsApp service for claims. It offers an online customer area and a mobile app for routine management, alongside 24-hour phone lines for emergencies.

  11. 10

    Verti

    0 Global Votes
    • Manages insurance through a simpler and more intuitive mobile experience

      (+2)

    Verti is recognized as a leading digital insurer in Spain, offering extensive online contracting and management for various insurance types. Its 'Oficina de Internet' and dedicated app provide efficient digital channels for customer interaction and claims.

  12. 11

    Cleverea

    0 Global Votes
    • Offers excellent service with minimal complaints

      (+4)

    Cleverea is a 100% digital insurer, designed for online management without physical offices, offering competitive prices. Its app and online customer area provide streamlined digital experiences for policy management and claims.

  13. 12

    Chapka

    0 Global Votes
    • Operates online for customer satisfaction

      (+4)

    Chapka simplifies travel insurance with a fully online contracting and policy management process through its mobile application. It provides 24/7 assistance for medical emergencies and repatriation globally.

  14. 13

    Allianz Seguros

    0 Global Votes
    • Offers insurance for expats

      (+4)

    Allianz offers online customer service for managing policies, reporting claims, and requesting assistance, with specialized online assistance for roadside emergencies. It provides a range of digital contact options for policyholders.

  15. 14

    Generali Insurance Group (Alicante/Alacant)

    0 Global Votes
    • Offers 24/7 customer service

      (+4)

    Generali offers a dedicated private area, 'MI GENERALI', available in both app and web versions for managing policies. This provides a convenient digital channel for policy administration and customer service.

  16. 15

    Tuio

    0 Global Votes
    • Outstanding customer service

      (+4)

    Tuio is highlighted as a 100% digital home insurance provider, catering specifically to users seeking a modern, online-first approach to their home policies. Its fully digital model ensures convenience and efficiency.

  17. 16

    Reale Seguros

    0 Global Votes
    • Offers a free helpline

      (+4)

    Reale Seguros provides a dedicated client app for consulting policies, receipts, and claims, and requesting roadside assistance. This enhances customer convenience by facilitating online management of various insurance aspects.

  18. 17

    Ocaso

    0 Global Votes
    • Offers online chat for quick query resolution

      (+4)

    Ocaso Hogar Directo offers online contracting and personalization of home insurance, providing a direct online channel for quick quotes and policy customization. This caters to customers seeking digital convenience.

  19. 18

    LISA Seguros Inteligentes

    0 Global Votes
    • Digital insurance provider

      (+4)

    LISA Seguros Inteligentes is a digital insurer that combines technology and insurance to create 100% digital policies. It focuses on agile and simple digital processes with a strong emphasis on customer focus.