Discover the leading consulting firms in Spain specializing in public services with a citizen-centric approach. This list highlights companies that work with national, regional, and municipal governments, as well as quasi-governmental agencies, to improve efficiency, governance, and service delivery. Explore the consultancies driving digital transformation and economic development in the Spanish public sector, with a strong commitment to improving citizens' lives. From strategy to implementation, these firms are key to innovation in public administration.
Partners with public sector globally to design citizen-centric digital services
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Capgemini demonstrates a significant commitment to improving citizen-centric public services in Spain, utilizing digital transformation strategies and advanced technology. The company has researched citizen satisfaction with government services and actively explores the potential of generative AI to boost efficiency and quality in the public sector.
Helps governments and public institutions accelerate digital transformation
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Inetum assists governments and public institutions in accelerating their digital transformation, providing secure, interoperable, and citizen-centric solutions. The company has strengthened cybersecurity models for entities like AST (Aragonesa de Servicios Telemáticos), enhancing the protection of their public services. Its focus on customer satisfaction, which exceeds the European average, is a key factor in delivering high-quality public services.
Committed to a new citizen experience
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CGI delivers innovative and operational solutions for the public sector, with a clear commitment to a new citizen experience. Its consultants bring over 35 years of experience serving governmental entities, allowing them to understand government needs from multiple perspectives.
Helps clients create an impact today and build stronger communities for tomorrow
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Accenture provides public sector consulting services in Spain, assisting government agencies in achieving high performance and delivering improved social, economic, and health outcomes. The company focuses on digital transformation and AI investments to foster trust and enhance citizen experience in public services.
Ranks first in consultancy category in Merco University Talent Spain 2021/22
Indra provides integrated solutions for the digital transformation of public administrations, modernizing services and effectively connecting citizens. Its expertise in advanced technologies and citizen-centric approach allows for optimizing digital procedures and improving interaction with Social Security.
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Novadays specializes in public management and public policy consulting, offering innovative solutions for public sector transformation. Its experience with over 300 governments and multilateral entities demonstrates its capability to tackle complex citizen-centric projects in Spain and globally.
Empowers governments with technology, transparency, and trust
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NTT DATA (Spain) drives digital transformation in the Spanish public sector, enhancing citizen interaction with government services. Its work includes developing the "Citizen Folder" for the Junta de Andalucía and an AI platform for digital subsidy validation with Red.es, demonstrating a clear commitment to citizen-centric innovation.
Zabala Innovation specializes in the comprehensive management of R&D grants and projects, which is crucial for developing innovative public services. Its expertise in securing and managing funding at European, national, and regional levels enables public administrations to implement citizen-centric strategies.
Ranked first in the Public Sector by Whitelane Research
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DXC Technology has been recognized for its exceptional performance in the Public Sector, leading all providers with an 84% customer satisfaction score. The company also ranks number one for customer satisfaction in Spain's most extensive survey of IT service provider performance, demonstrating its commitment to excellence in public services.
Empowers governments and public institutions
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Ayesa has achieved a record-breaking 89 points in overall customer satisfaction, the highest score ever attained by any provider in Spain. Its cloud and infrastructure services exceed market average and standard deviation, demonstrating exceptional performance in delivering citizen-centric public services.
The methodology for this ranking focuses on identifying consulting firms in Spain that demonstrate significant commitment and proven experience in improving public services with a citizen-centric approach. The relevance of their work in the context of digital transformation and citizen participation in the Spanish public sector is considered.